Refund Policy

Should an error be made in the amount of any donation, the donor has 60 days in which to notify Jump Fall Fly CIC  of the error. All requests for refunds must be made in writing and directed by email to contact@jumpfallfly.org, or by post to The General Manager, Jump Fall Fly CIC, Beech Hill House, Morchard Bishop, Crediton, Devon, EX17 6RF. The request should have the details of the initial donation including the date, amount, name of the donor, the tax invoice number and the nature of the error.

Any tax invoice issued for the incorrect amount immediately becomes void and invalid, and a new tax invoice will be issued for the amount of the corrected donation.

Of course, should an error be made by Jump Fall Fly CIC or its financial institution(s), full refunds will be made immediately upon notification of the error and all costs borne Jump Fall Fly CIC.

Please note: refunds of the amount pledged to be donated will not automatically be made simply because you have changed your mind. It is for this reason that we ask that you make your choice to donate carefully. Jump Fall Fly CIC is under no obligation to give a refund if an error has been made on your part, but will endeavour to ensure that any genuine errors (such as to the amount donated) are rectified. Jump Fall Fly CIC, which is a non profit organisation, reserves the right to deduct any bank or transaction charges for any refund processed onto the donor. Should an error be detected and a request for refund be made after 60 days have expired, Jump Fall Fly CIC regrets that it is unable to refund any monies.

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